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New Image Landscaping & Design Inc

Altadena, CA

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About Us

We pride ourselves on providing quality, affordable services for commercial and residential landscaping including routine monthly maintenance. From ground maintenance and landscape design to seasonal color and tree service, we will fulfill all your landscaping and maintenance needs in a timely professional manner on a week-to-week basis. Our designers therefore will design a plan based on your budget and overall expectations. Crew members are in uniforms for business and homeowners security. In our continued efforts to exceed the expectations of our clients we only use the finest equipment and products. We provide exceptional customer service by understanding that each customer has individual needs making our services comparable to none.

New Image Landscaping & Design Inc in Altadena, CA specializes in landscaping, and tree services work. They have been in business for 8 years. New Image Landscaping & Design Inc has worked on projects similar to Backyard in Whittier, Front Side in Newhall, and Landscaping in Stanton.

Costs for projects that New Image Landscaping & Design Inc work on in Altadena, CA can average $1805. Project sizes can range from $950 to over $2800. When planning for your project, make sure to get multiple quotes and compare. Please note these are sample averages and to get accurate prices an estimate is needed from New Image Landscaping & Design Inc.

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Years in Business

8

Review

Specialties

Service Area

Serving 25 mile radius from Altadena, CA
Sent 13 online quotes. 100% response rate.

New Image Landscaping & Design Inc

Rating: 4.9 out of 5.0
Viewed 3550 times
Saved as favorite by 59 homeowners
Smith does not verify licensing or insurance coverage. A quality contractor should readily show you their professional license as well as proof of bonding and insurance. Check with the applicable authority to confirm the information provided is accurate.

Reviews ( 14 reviews )

Overall Rating

4.9/5

Professional

Punctual

Knowledgeable


Diane T.

Pasadena, CA
Saturday, January 04, 2014

After the huge wind storm in Pasadena on Nov. 30th, 2011, four of our trees were severely damaged. I emailed New Image Landscaping for an estimate and they contacted me within 24 hours. I verified their license, bond and worker's compensation coverage at the Cal. State License Board website, so I felt confident using their services.
The crew arrived with all the proper equipment and did an admirable job trimming and shaping our avocado and palm tree, then moved on to the heavy work of removing a huge pine and eucalyptus tree that were too damaged to save. They hauled off the tree trunks and chipped the branches, cleaning the yard of all debris before they left.
I'm impressed with the professional workmanship of their employees, and plan to hire them back next year to shape our grove of fruit trees.


Cara C.

Pleasanton, CA
Saturday, January 04, 2014

Our school was on a short schedule and tight budget when we hired John. Not only was he professional, he was helpful, accomodating and extremely knowledgeable. He came in with a proactive plan and was confident that he could do a great job. And he did.

John's team came early morning on Sunday and worked until the job was done. There was one mistake that was made- some expensive birdseed was thrown away. However, when I brought this to his attention, John quickly did what he could to give us a solution that we were happy with. He reimbursed us for that loss by subtracting that from the invoice without any hesitation. Other then that, people are still telling us how great the school looks.

John and his team are professional, smart, capable, and well worth the money! We highly recommend them to anyone.


Brian P.

Monrovia, CA
Wednesday, January 01, 2014

First, let's get the small negative out of the way.  I setup an appointment with New Image Landscaping to show up and give me a quote on fixing my home's balky sprinkler system.  Not only did John (I think this was his name, I lost my notepad where I had written it down) not show up on time (2pm), I received a phone call 30 minutes later for him to get an idea of what kind of work I needed, so that he could provide a rough estimation of the labor costs.  I had taken leave to be home when he arrived, so I was a bit irked and wary at this, but he promised that Isaiah would show up later that day at 4pm.  I agreed to their labor rates and Isaiah then showed up at 4:15.  So, just on timeliness alone, I was tempted to knock off a star, but let's move on to the positives.

Isaiah arrived, and I showed him around the installed sprinkler system and told him that there were some issues here and there that I wanted him to check out to make the system run better.  He began working on the first issue when he noticed water flowing out of my lawn, which he immediately identified as a broken sprinkler pipe.  He walked around the lawn, jumping in a few places, and was able to precisely identify the patch where the broken pipe was buried.  He dug it up and repaired the pipe, which wasn't easy since the cheap pipe that the previous owner had laid kept snapping as he cut the section to repair.  Following that fix, he went around and repaired a few actuators, patiently explaining the parts and what he was doing as I hovered over him and asked questions.

Isaiah's willingness to instruct me in sprinkler repairs was in extreme contrast to the previous sprinkler repairmen that I had hired to do what I hired New Image to do.  He was a curmudgeonly guy who blatantly asked me if I was trying to steal his livelihood.  I understand his point of view, which is why I appreciate Isaiah's help so much.  He showed me how to fix a number of problems that a homeowner would experience with sprinklers.

A day or two later, I received an invoice from New Image Landscaping.  I felt like it was a very fair price for the parts and labor and I was able to save $30 using a Yelp coupon as well!  Minus the minor stumbles at the beginning with scheduling, I was thrilled with the service I received from New Image, and I would fully recommend them to anyone looking for sprinkler assistance!


Debbie S.

Temple City, CA
Wednesday, December 18, 2013

We have a very old sprinkler system that can be a puzzle to us when things stop working.  John the owner came out and gave us a quote and Issah showed up exactly at the time given.  I really liked the fact that he parked on the street and not in our driveway.  To me that is old school and a sign of respect. Among other things, we were sure we had a broken pipe.  Turns out it was a bad leak at the faucet. He did the work in short order and everything was fine until a section stopped working shortly after.  When I called John to report this his answer was one of the valves wasn't working properly.  He sent Issah out right away and yes indeed one of the valves had gone bad.  Quick fix and everything working great..  I look forward to using John and his crew again for our landscaping needs.  He runs an ethical business and is very pleasant to deal with .


Kevin C.

Pasadena, CA
Wednesday, December 18, 2013

Another example of how the "yelp filter" might make you miss a great business. My search criteria was simple. Located in or near Pasadena. Able to quote same day. Licensed contractor. And some 5 star reviews.... Well I saw one, then I checked the filter...8 five star reviews chilling in the filter with great person experiences.

My wife and I bought a house about 5 months ago. I thought that I would save some money on a "mow and blow" service by buying my own lawn mower, blower, and hedger. I've been almost weekly doing my own service and just like the dog's hair cut ....it looks like it. Anyway, I was fine with having a mediocre yard and spending 1-3 hours per week doing it, UNTIL....the mower broke. 3 weeks later and I still had no time to return to Sears. Having plenty of other to do things on the property, I thought I better call a Landscaper rather than just a gardener or junk removal place.

Fortunately, they actually do landscaping, removal, maintenance and sprinklers.

I called New Image Landscaping. They were able to get John out to estimate the job same day and I only had about 3 hours before I had to go to work. My appointment was 1:30 and he arrived at 1:25. In less than 10 minutes we did a walk of the property. He know just what to do, he asked questions to the point and agreed to mow the front, back, trim all the ivy, trim all the bushes on the property (there must be 50 that are planted and over grown), trim the front plum tree that was entangled in the wires to the house and growing way too high, clean all the weeds out of the rock wall, make a dead grass area back into dirt, clear fallen yacca plants, clip bamboo and many more things I can't remember. He said he would be back with two guys on Thursday morning (two days later and the day I requested) at 7:30 a.m. and it would be done by the middle of the day.

Thursday morning at 7:41 a.m. my wife says to me, I think the gardeners are here as we awoke from our slumber. I walk out the front door to about 8-10 guys, three professional trucks, and John looking sharp and in charge. He smiles at me and says, I had a big job later today so I thought I'd bring more guys, they should be done in about an hour or two. I looked out to what was already a NEW YARD!!! The front looked nothing like it did before even when we first moved in. As I walked around, I was amazed at the skill level of the guys working and their speed. I watched a guy go up to a fancy grass clump that was over grown and in 20-30 secs he had pruned the whole thing and it looked like new. They even took care of two small palms that were not discussed in the bid on my request and it only took them about ten minutes to clean them. Literally by 9:30 a.m. they were done and they hauled the debris away. They even helped me move a heavy table on the property without a hesitation.

What I can say about New Image is they are on time, quick, professional, attention to detail, friendly, Pasadena and Altadena local (although I heard they actually service Santa Monica and other areas of the westside too). Clean vehicles, clean staff, and overall clean operation. John returned my email in 20 minutes and his bid was quick and reasonable. I think I will be having them as regulars if the price is right.


Armen K.

Pasadena, CA
Thursday, November 07, 2013

They did an excellent job on my front and back yard. Great price, quick service, and great bi-weekly service!


Becca B.

Pasadena, CA
Saturday, October 26, 2013

The windstorm of 2011 left our yard, trees, and plants a disaster. John came to the rescue with the best quote and the best quality.

Thanks to the vision and help of John at New Image our dream backyard has come true, and they will even maintain it for us because they do weekly gardening!

We got a sprinkler system, hedges, a  garden, fake grass (that looks like real grass without the maintenance), and many landscaping design touches. The biggest project though, the seemingly insurmountable oak tree is gone.

John let us take our time, change our design like 100 times, and when we were twitchy about the cost he found ways for us to save money. Brilliant use of mulch (and lots of it) is the cheap option we were looking for.

We will be using New Image for our next project!


Tamara S.

Ontario, CA
Thursday, October 17, 2013

I was looking for bids for my property in San Dimas, as I was not happy with my current landscaping. I called John and he scheduled an appointment with me. He came out, on time, walked the property and was very knowledgeable and thorough. While I was unable to contract them (out of my hands), I appreciated his honesty and knowledge. I would recommend him!


WHY US

Q. Why does your work stand out from others?
A. No job is too big or too small for our company. We pride ourselves in offering the best materials and quality to our customers. Our job doesn't just stop when we finish the project, our customers are our customers for life.

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Zip Codes in the Altadena, CA service area


91001
91104
91107
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