Atlantis Custom Pools Logo

Atlantis Custom Pools

Orlando, FL

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About Us

Atlantis Custom Pools began building pools over 9 years ago, because we were tired of working for other pool companies that built pools wrong and workmanship that was sub par, and they were ok with that. Every pool that ACP builds is built with quality that is intended to last for years to come, and designed around your needs, not what the salesman feels like selling you. "DISCOVER WHAT'S BEEN MISSING"

Atlantis Custom Pools in Orlando, FL specializes in pool service, pool repair, inground pools, and above ground pools work. They have been in business for 9 years. Atlantis Custom Pools has worked on projects similar to Swimming Pool Painting in Maitland, Pool Pump in Orlando, and 106 Fairlane Pool in Sanford.

Costs for projects in Orlando, FL can average $2991. Project sizes can range from $300 to over $16400. When planning for your project, make sure to get multiple quotes and compare. Please note these are sample averages and to get accurate prices an estimate is needed from Atlantis Custom Pools.

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Years in Business

9

Review

Specialties

Service Area

Serving 25 mile radius from Orlando, FL
Sent 16 online quotes. 100% response rate.
Atlantis Custom Pools
Rating: 1.0 out of 5
Contact Person:
Marcum, Michael
Smith does not verify licensing or insurance coverage. A quality contractor should readily show you their professional license as well as proof of bonding and insurance. Check with the applicable authority to confirm the information provided is accurate.

Reviews ( 1 reviews )

Overall Rating

1.0/5


Brinda C

Davenport
Monday, May 27, 2019

2 POOLS BUILD This business is horrendous to work with. Taking over a year to complete a job and not paying subcontractors. EXTREMENLY hard to get lein waivers when asked for. Mr. M***** does not respond in a timely manner and refuses to call customers back to inform them what's going on even though made numerous phone calls and text and mesaages and emails..Take your business elsewhere. In my honest opinion, I will tell you to take your business elsewhere. This is NOT a reliable company to do business with. I have tried countless times to resolve this amiacbly to no avail. Trying to find out when subcontractors show up and who is showing up and do shoddy jobs and when you call to get it fixed wait another 2 to 3 months or longer...my suggestion is to go with one of the bigger name companies not a private owner...I am sorry I ever went with this company...it sucks that we are ending the final stages and Mr. M***** decides to go incognito...bottom line...I'll save you the headache...go else where...this Altantis pools is a headache to work with and taking over a year to complete whilst still being unfinished. UPDATE JULY 2019 MR. MARCUM CLAIMS HE DOES NOT HAVE MONEY FROM THE COSTLY JOB WE GAVE HIM TO COMPLETE TO PAY ORLANDO FIREPLACE AND GAS. HE WENT UNDERHAND AND ASKED MY HUSBAND TO PAY THAT COMPANY SO I WOULD NOT RECIEVE A 2ND LEIN ON THE HOME. WE ARE WAITING OVER A YEAR FOR A POOL JOB TO BE COMPLETED AND OVER 7 MONTHS TO GET FINAL PERMITS. HE DID ELECTRIC HIMSELF SOMETHING THAT HE WAS NOT SUPPOSE TO DO IN ORDER TO SAVE MONEY AND EVERYTIME WE ASKED WHERE IS ELECTRIC GUY HE IS NOT AVAILABLE OR COULDNT FIND HIM OR WILL NOT SHOW UP. PLEASE DO NOT PAY ANY MONEY TO THIS GUY. SAVE YOURSELF SOME PAIN AND GO SOMEWHERE ELSE TO A RELIABLE POOL SOURCE. HE CLAIMS AFTER I CANCELED HIS POOL CLEANING SERVICE THAT HE MADE WITH MY HUSBAND THAT HE CAN ONLY SPEAK DIRECTLY TO ME THE HOMEOWNER AND THROUGH EMAIL ONLY. HE MAKES IT EXTREMELY HARD TO COMMUNICATE AND WILL LIE TO YOU TO GET ANY MONEY IN HIS HANDS. WHEN I FIRST STARTED I ASKED HIM HOW LONG IT WILL TAKE TO COMPLETE, I SAID 6 MONTHS,,,HIS RESPONSE,, MORE LIKE 8 MONTHS ACCORDING TO WEATHER...IT HAS BEEN ALMOST 2 YEARS AN FIGHTING TO GET HIM OR HIS CONTRACTORS TO COME OUT AND MAKE REPAIRS IS A HASSSELL ,,,IF YOU HAVE ANY QUESTIONS PLEASE EMAIL ME I WILL BE MORE THAN HAPPY TO ANSWER ALL OF YOUR QUESTIONS BEFORE YOU MAKE THIS GUY DO YOUR POOL FOREVERMCANDBC@YAHOO.COM STILL WAITING ON LEIN WAIVERS FROM A YEAR AGO,,, NO TIMELY RESPONSES...TAKE YOUR BUSINESS ELSEWHERE. DO NOT SIGN WITH THIS COMPANY


WHY US

Q. Why does your work stand out from others?
A. Timely professionalism.
Q. What do you like most about your job?
A. Variety, always doing something new for the next customer.
Q. Describe three recent jobs you've completed.
A. Pool with screen enclosure. Pool and spa with stone deck. Pool resurfaced and modified pool depth and steps.
Q. Describe the most common types of jobs you do for your clients.
A. New pools.
Q. How did you decide to get in your line of work?
A. By accident, I was a convenient store clerk and a spa construction owner wanted me to come and work for him. 21 years later still in the pool and spa industy.
Q. What is your greatest strength?
A. Wanting everything to be perfect.
Q. Do you do anything to stay up on the latest developments in your field?
A. Continuing education and research into newest and most eco friendly products.

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32801
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