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Laguna Pool & Spa

Las Vegas, NV

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About Us

Laguna Pool & Spa in Las Vegas, NV specializes in pool service, pool repair, and inground pools work. They have been in business for 25 years. Laguna Pool & Spa has worked on projects similar to Pool Service in Las Vegas, Pool Service in Paradise, and Home Project in Las Vegas.

Costs for projects that Laguna Pool & Spa work on in Las Vegas, NV can average $3292. Project sizes can range from $350 to over $16050. When planning for your project, make sure to get multiple quotes and compare. Please note these are sample averages and to get accurate prices an estimate is needed from Laguna Pool & Spa.

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Years in Business

25

Review

Specialties

Service Area

Serving 30 mile radius from Las Vegas, NV
Sent 11 online quotes. 100% response rate.
Laguna Pool & Spa
Rating: 1.0 out of 5
Contact Person:
Bill Selman
Viewed 3018 times
Saved as favorite by 50 homeowners
Smith does not verify licensing or insurance coverage. A quality contractor should readily show you their professional license as well as proof of bonding and insurance. Check with the applicable authority to confirm the information provided is accurate.

Reviews ( 1 reviews )

Overall Rating

1.0/5


Tami

Las Vegas
Monday, March 13, 2017

!!!BUYER BEWARE!!! We paid $75,000 for our pool and landscaping and were never treated so unprofessionally. The owner (Dewey) was a complete you know what!!! We purchased our second pool from this company, thought we would try someone new, big mistake!! The day we signed the contract we let Laguna know that our second installment payment "only" would be 12 days late. They didn't act like it was a big deal and we had to wait 10 of the 12 days for our plaster to dry anyways. Well, they decided they would treat us badly from that point forward and purposely delayed our project for over a month. The owner would only send crews out for 1-2 hours per week to work and all they did was fiddle around. We got different information from everyone in the office. The dates the owner promised were never upheld. Not until we had a deadline for something else did they rush what they were doing to get done in a day, which resulted in poor workmanship. They forgot to order the accent tile for our pool and then we came home to a wrong color tile installed! They didn't have the tile # listed on our paperwork but it was written "brown cubic tile", we got black! We are so devastated by this as the black doesn't match the main tile and sticks out like a sore thumb! The owner told us if we wanted it fixed we would have to pay for it. We were told that our pool would be complete the first to second week of June and it wasn't done until the 3rd of July. The ladies at the front desk never returned phone calls or emails. The owner was the rudest and most disrespectful person we have ever dealt with and he doesn't care how he treats his customers. You can read about the owners unprofessionalism from other customers here on Yelp as well. When we asked the crew why they were never coming out to do more work they told us another crew quit and they were being asked to work on the owner and sales guys pools instead. We had our backyard landscaped by them as well. They didn't order enough rock for our yard so one entire side was left with just dirt. They told us if we wanted more rock we would have to pay for it! After we had paid them in full they refused to come out and fix any of the punchlist items after numerous phone calls. There were many spots of cool deck not painted and chips on the side of the coping. They left big piles of debris in our side yard, didn't provide us with a flapper/weir for our pool so we had to go out and purchase one ourselves, they put a big hole in our back yard wall with the backhoe, scratched up the pavers on our driveway and the pebble company left big gouges in the street in front of the driveway. I would never recommend this company to anyone, mainly because of the owner Dewey's attitude and unprofessionalism.


WHY US

Q. Why does your work stand out from others?
A. We use 3d design studio to show our clients exactly what their project will look like.
Q. What do you like most about your job?
A. Designing from concept to completion.
Q. Describe three recent jobs you've completed.
A. Lagoon style pool with fire pit and full landscaping, BBQ with a straight line pool with sheer descents and landscaping, a pool and BBQ with lattice structure for home on golf course.
Q. Describe the most common types of jobs you do for your clients.
A. Landscape design, pool, spa, patio covers, outdoor kitchens.
Q. How did you decide to get in your line of work?
A. Designing is very rewarding.
Q. What is your greatest strength?
A. Customer service.
Q. Do you do anything to stay up on the latest developments in your field?
A. Vendor shows.

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Neighborhoods serviced in Las Vegas, NV


Zip Codes in the Las Vegas, NV service area


89030
89101
89102
89104
89106
89107
89108
89109
89110
89117
89128
89129
89130
89131
89134
89135
89144
89145
89146
89149
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